The software mentioned above (Gessica) has been specially developed for the exclusive use of A.I.C.E. Consulting. This application (ver 3.5) consists in a Database for management of Offers, of the Orders acquired, which includes the entire Plan of the contract until closure following approval of the service by the Client and the Resources Human, in addition to registering incoming and outgoing protocols.
Following the expiration of the previous certification from the 2008 standard edition in July 2018, the system was fully adapted to the 2015 version through Risk-Based Thinking, the entire documentation was drafted and revised, and the company organization chart and the Company Policy on Quality developed, including appropriate training of all technical and administrative staff.